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Privacy Policy

We are committed to protecting the privacy and security of your personal information.

At Rowellco Travel & Tours, we are committed to protecting the privacy and security of our customer's personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services. By using our website, you consent to the practices described in this policy.

Information We Collect

When you visit our website or use our services, we may collect certain information about you, including:

  • Personal identification information: Such as your name, email address, phone number, passport details, and employment history provided voluntarily by you during the registration, application, or booking process.
  • Service-related information: Information necessary to process your visa applications, recruitment requests, and travel bookings.
  • Browsing information: Such as your IP address, browser type, and device information, collected automatically using cookies and similar technologies.

Use of Information

We may use the collected information for the following purposes:

  • To process and fulfill your requests for foreign employment, visa processing, and travel arrangements.
  • To communicate with you regarding your applications, bookings, provide customer support, and respond to inquiries.
  • To personalize your experience and present relevant job opportunities and travel services.
  • To improve our website, services, and recruitment processes based on your feedback.
  • To detect and prevent fraud, unauthorized activities, and ensure compliance with SLBFE regulations.

Information Sharing

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Trusted service providers: We may share your information with third-party service providers, foreign principals, and government bodies (such as SLBFE and Embassies) who assist us in processing your employment and travel documents. These providers are obligated to handle your data securely.
  • Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests or orders.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us:

Rowellco Travel & Tours (Private) Limited

Email: info@rowellcotravel.lk

Phone: +94 11 241 5997 / +94 71 288 9933

Address: No.512/A, Awissawella Road, Kaduwela, Sri Lanka